SMS Privacy Policy

Introduction

Bohemia Electric LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and safeguard information when we communicate with you via text message (SMS), in compliance with applicable federal laws (including the Telephone Consumer Protection Act), and the Oregon Consumer Privacy Act (OCPA).

Information We Collect

When you opt in to receive SMS communications from us, we may collect:

  • Your mobile phone number
  • Message content, including information you voluntarily provide
  • Technical and interaction data, such as message delivery status and timestamps

We do not intentionally collect sensitive personal information via SMS unless you explicitly provide it (we encourage you not to send sensitive information through text).

How We Use Your Information

We use SMS-related information to:

  • Confirm or update appointments or service windows
  • Send job-status updates, quotes, and invoices
  • Provide customer service or respond to inquiries
  • Send marketing or promotional messages (only with your express consent)
  • Comply with legal and regulatory obligations

Oregon-Specific Privacy Disclosures (OCPA)

The Oregon Consumer Privacy Act (OCPA) provides Oregon residents with enhanced rights regarding their personal data. Consistent with OCPA requirements:

Your Rights Under Oregon Law

If you reside in Oregon, you have the right to:

  • Confirm whether we are processing your personal data
  • Access the personal data we have collected about you
  • Request correction of inaccuracies in your personal data
  • Request deletion of personal data we maintain about you
  • Obtain a copy of your personal data in a portable format, when technically feasible
  • Opt out of:
  • Targeted advertising
  • Sale of personal data (we do not sell personal data)
  • Profiling that produces legal or similarly significant effects (we do not use SMS data for such profiling)

We will not discriminate against you for exercising any privacy rights.

How to Exercise These Rights

You may submit a request by contacting us at:

  • Email: office@bohemiaelectric.com
  • Phone: 541-852-7637

We will respond to verifiable requests as required by Oregon law, generally within 45 days.

How We Share Your Information

We do not sell your personal data, including your mobile number, to third parties.

We may share limited data with:

  • SMS service providers or communication platforms that deliver our messages
  • Legal or regulatory authorities, when required to comply with applicable law

All service providers are contractually obligated to protect your data and use it only for authorized business purposes.

Marketing SMS Compliance

In accordance with federal law and Oregon consumer protection requirements:

  • You will only receive marketing SMS messages if you have opted in.
  • At his time, we have not set up a marketing SMS message program.
  • Transactional or service-related messages may be sent to you unless you request to no longer receive SMS messages from us.

Data Security

We use commercially reasonable technical and organizational measures to protect SMS-related data from unauthorized access, loss, or misuse. However, SMS is not always fully secure. Please avoid sending sensitive information such as credit card numbers or Social Security numbers via text.

Data Retention

We retain SMS communication records only for as long as necessary to:

  • Provide services
  • Maintain business records
  • Comply with legal obligations

Afterward, data is securely deleted or anonymized.

Children’s Privacy

Our SMS communications are not intended for individuals under 18. We do not knowingly collect SMS information from minors.

Changes to This Policy

We may update this SMS Privacy Policy periodically. Updates will include a revised effective date. Your continued use of our SMS services after changes are posted indicates acceptance of the updated policy.

Effective Date

This policy was last revised on December 15, 2025.